Privacy Policy
Last updated: May 23, 2026. Your privacy is critical to us. We are committed to protecting your personal data and property information.
1. Information We Collect
We collect information you provide directly to us when booking a service, creating an account, or contacting support. This includes:
- Contact information (name, email, phone number)
- Property details for compliance inspections
- Payment information (processed securely via Stripe)
- Communication history with our support team
2. How We Use Data
Your data is used to facilitate property inspections and deliver digital certificates. Specifically, we use it to:
- Process your bookings and payments
- Coordinate with certified engineers for site visits
- Send digital PDF certificates and renewal reminders
- Improve our platform and customer service
3. Data Sharing
We do not sell your personal data. We share information only with trusted third parties necessary for service delivery, such as:
- Assigned certified engineers (to perform the inspection)
- Payment processors (Stripe)
- Government databases (for official certificate registration)
4. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your data. Payment information is never stored on our servers; it is handled by PCI-compliant processors.
5. Your Rights
Under GDPR, you have the right to access, correct, or delete your personal data. You can manage your preferences through your account dashboard or by contacting our Data Protection Officer.
Data Privacy Concerns?
Contact our Data Protection Officer for any queries.